AMENDMENT TO THE WAZI TOURS TERMS AND CONDITIONS FOR BOOKINGS MADE DURING COVID-19
For all new bookings made with Wazi Tours between 1 July 2020 and 31 December 2021 the following cancellation, refund and deferral policy will apply:1. 100% Refund If Cancelled 65 Days Prior To Travel
If COVID-19 travel restrictions are in place in your country of residence or destination and/or other clear restrictions on your ability to travel due to possible complications associated with COVID-19, you are able to cancel your Wazi Tours itinerary without cancellation fees 65 days prior to travel *. This is applicable to all trips booked for travel before 30 June 2022.
You are able to cancel your Wazi Tours itinerary without cancellation fees 65 days prior to travel if:- Borders are closed in your country of residence 65 days prior to travel.
- Borders are closed in the destination country 65 days prior to travel.
- Your international flights have been cancelled 65 days or more before travel and no alternative flight options are available.
Cancellation is not valid for any other reason than the above listed. For example, a hesitation to travel due to concerns of contracting COVID-19 whilst travelling, or cancellation of flights within 65 days of your trip (in this case we will of course assist you in rebooking new flights and ensuring your safari can be fulfilled). To cover you for any other cancellation reasons, we recommend you take out Cancel For Any Reason insurance. See further below.
2. Ability To Defer Your Wazi Tours Trip 65 Days Prior To Travel
If COVID-19 travel restrictions are in place in your country of residence or destination and/or other clear restrictions on your ability to travel due to possible complications associated with COVID-19, you are able to defer your Wazi Tours itinerary with no fees 65 days prior to travel **. This is applicable to all trips booked for travel before 30 June 2022.
You are able to defer your Wazi Tours itinerary with no fees 65 days prior to travel if:- Borders are closed in your country of residence 65 days prior to travel.
- Borders are closed in the destination country 65 days prior to travel.
- Your international flights have been cancelled 65 days or more before travel and no alternative flight options are available.
3. Bookings made within 65 days to travel date
If COVID-19 travel restrictions are imposed in your country of residence or destination and/or other clear restrictions on your ability to travel due to possible complications associated with COVID-19, bookings made with Wazi Tours within 65 days to travel will be subject to cancellation fees.
Should Wazi Tours be able to obtain partial refunds or receive a deferral credit from the underlying suppliers to the booking, these refunds/deferral credits will be passed onto yourself.
4. Flight purchases through Wazi Tours
Wazi Tours will provide both flexible flight offerings and competitive pricing with non-flexible fares to ensure that you can choose the applicable ticket type to offer you peace of mind.
5. Travel Insurance
We recommend that all customers purchase fully comprehensive travel insurance to cover the investment in your African itinerary. While Wazi Tours are not allowed to advise clients on which insurance product will meet your individual needs, Wazi Tours partners with a highly reputable and recommended Travel Insurance broker, namely 1EarthTravelProtection. Wazi Tours cannot be held liable to losses sustained due to medical expenses or cancellation penalties agreed to by you in booking your African itinerary.